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Create a Follow-On Subscription from an Existing Transaction
This method eliminates the need to create a new customer
token or search for an existing one.
You can use an existing plan that has
ACTIVE
status or you can use a one-time plan to set up the
subscription.Follow these steps to create a follow-on subscription from an existing transaction in
Token Management
:- Log in to theGateway Portal:
- On the left navigation panel, clickTransaction Management.
- ClickTransactions. The Transactions List page appears.
- Search for a successful transaction from the past using filters.
- Click the request ID of a transaction from which you want to create a subscription. The Transaction Details page appears.
- ClickActionsand then selectCreate Subscription. The Create Subscription page appears.IMPORTANTTheActionbutton appears only when the transaction is successful.
- The system populates the customer, payments, and shipping address details with the transaction data.
- UnderSubscription Details, enter this information:
- Subscription name
- Start date (payment processing time starts at 2:00 a.m. in your time zone)
- Subscription code (generated by the default Recurring Billing service or assigned by the merchant)
- Choose a subscription billing plan. You can choose an existing active plan or create a new one-time plan.
- ClickApply.
- If you selected a new one-time plan, you must complete these billing details:
- Currency
- Billing amount
- Billing frequency. Choose one of the predefined options or clickCustomto create your own. Enter the billing period length (number) and billing period unit. The interval between subscription payments cannot exceed 12 months.
- Billing cycle options (a bill indefinitely subscription continues without a defined end date until it is manually cancelled by the merchant).
- Number of billing cycles (enter a number in the billing cycles field).
- (Optional) Enter a set-up fee, which is an amount that is added to the first payment.
- ClickCreate Now. The Subscription Details page appears.